Help
Support
Need help with your IDP application, payment, or delivery? Our team is ready to assist.
Email support
support@idpglobalservices.comReply to any order notification email, or write us directly.
Common topics we help with
Choosing between digital and print + digital packages
Upload requirements and file quality tips
Order status, review outcomes, and download links
Shipping, tracking, and refund questions
Agency or bulk application inquiries
Before you write
- •Have your order number ready (if already submitted)
- •Note your destination country and travel dates
- •Attach screenshots if a rental desk refused your documents
Traveling soon?
If you depart within 48 hours, mention your departure date in the subject line. Consider a rush print package if you still need a physical booklet.